This command helps in diagnosing why the computer is having problems going to sleep mode. Go to start and type cmd. Type powercfg —requests and press Enter. Analyze the report and see if you find any clue as in what could possibly be preventing the computer from entering sleep mode.
Was this reply helpful? Yes No. Sorry this didn't help. Thanks for your feedback. This thread is locked. You can follow the question or vote as helpful, but you cannot reply to this thread. Forum Member since I'm not a Dell employee. Im going just to add, that i have tested every single pin and cable from either the 24 Pin, Sata, or the 4 Pin cable CPU Power connector as well, with a volt-meter, and the output voltage is correcte.
On the other hand pls, can you enlighten me more abt the Possible causes of the CPU failure! Will we be talking abt the CPU it self or just the motherboard! And the solution if its so, thanks.
Measuring voltage at every pin is still not testing under load, so that's not really a valid test, even if every pin appears to have the correct voltage. The only way you're going to know for sure is to install a known-working PSU. And until that's done, the fault could be in the CPU itself or elsewhere on the motherboard. A processor might fail and not detect voltage or data signal on one of its pins even though everything else is working correctly, so that might cause this kind of error message.
Whatever turns out to be the cause, it's impossible to know for sure what might have caused the failure. Unfortunately, electronics do fail For the last few days, we find the machine has rebooted itself over-night. Windows says it has recovered from a serious error.
Events Logs show several of these, about the time machine would have tried to go to Sleep - Kernel-Power Event 41 error. Turned off whole machine Sleep Mode. Monitor 10 mins and HDD 30 mins is still set so those will still sleep. PS : I am just going to add that lately what I did noticed is that if left my computer completely off for some time, like 24h or so, after when i run it can hold on for quiet some time more than the usual, but of course the error will always happen, just that the duration is more imortant.
Browse Community. XPS Desktops. Turn on suggestions. Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type. Showing results for. I have also updated my drivers but my PC shuts down when I tried to install accumulated updates from Microsoft onto my system.
The updates for Security and Defender went through with no problems. I have plenty of memory and process space per my statistics. Details required : characters remaining Cancel Submit 3 people found this reply helpful. I had this problem, my Dell Latitude E 7 Prof. Just disabled it and it's acting normal now. No restart required. Nothing is over heating, Plus the RAM is perfectly okay.
Only thing that I can think of is something to do with my drivers? But I can't pin it to anything. The issue this Critical error causes is that it randomly at any time when I'm playing a game will shutdown the computer instantly with no errors or alarms. I hope you can help me. This error could be caused if the system stopped responding, crashed, or lost power unexpectedly.
This thread is locked. You can follow the question or vote as helpful, but you cannot reply to this thread. I have the same question Report abuse. Details required :. Cancel Submit. Hi, Welcome to Microsoft Community. We apologize for the inconvenience caused to you. You will then see a blue screen and an option to choose. Choose the option Troubleshoot and select advanced options. You may choose Automatic Repair from Advanced boot option. Follow the instructions.
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