May God bless your company more. It was been so useful to me. Wayne D Holt, Publications Manager, City of Pasadena, Texas When I was tasked to find a replacement for the contact directory our person organization uses, I knew we needed a simple, yet flexible, application that was easy to bulk import into, could give fast returns on any text string, was visually pleasing and--very importantly--was cost effective. After thoroughly checking out eight applications that were recommended to us, GAS Softwares' Address Book was my hands-down favorite.
Out of the box, it was an instant improvement in providing fast returns and a logical layout of info that even the most tech-challenged of our employees could master.
The icing on the cake was when we consulted with GAS Softwares Team for code customization specific to our needs. They provided exactly what we were looking for, with fantastic communication and timely execution, all at a very competitive rate.
How often can you say that about a vendor these days? Great going, guys! Agus Sofware very useful, with pretty good security, why I just found out now!! Essex UK I was in search of an Address book that suited my company needs; "Free Address Book" fitted it very closely but was in need of some adjustments relating to my location and business type. I contacted GAS Software with regards to this matter and found the company very helpful and professional, creating a custom address book to fit my needs perfectly.
Many thanks for an excellent service. You can store your partners data like the company name, register number, bank account number, tax number etc. Contact filter options could be more specific. The software learning curve is moderate, although this is lessened by access to video tutorials, support resources, and community forums.
The app provides a unified address book for customer contacts, with email and social media engagement tools to manage all your cross-channel customer relationships. It allows you to track deals and categorize task types with Tags feature, as well as create and assign roles to team members and set privacy permissions for information-sensitive projects.
Smart task and email templates speed up routine inquiries and interactions with customers and help ensure best practice interactions every time. Custom fields are listed alphabetically and cannot be custom-arranged amongst standard fields. The pricing model is inflexible jumps from single-user plan to 25 users fixed price plan , so some companies might end up paying for unnecessary capacity in users, contacts, and deals.
Learn More: Zoho. Machine-learning and natural language processing analyze sentiment and scores the strength of your relationships. AI also eliminates duplicate contacts and companies in your record. The mobile version is pretty clunky. Pricing is flexible, dependent on contract length and size of the organization; please contact the vendor for details.
Learn More: Affinity. Contacts can be accessed via email, voice, and text in-app. In-app voice transcription lets you take notes on the fly, so you can further build up a contact record. Copper offers a one-click contact add, and automatically ports Gmail contact info into your CRM, which allows you to quickly populate your contact list, with easy access to full email history, pipeline details, and other info.
Once you have your contacts list up-and-running, a highly visual, well-designed sales pipeline lets you manage your leads throughout the qualification process. Weekly pipeline progression reports suggest improvements in team communication and workflow, while custom filters and alerts keep you on top of the most important deals.
Pipedrive is a sales pipeline-focused CRM with contact management and lead tracking, sales activity monitoring, and information sync across channels. Gmail integration appearing as a sidebar app makes it easy to add contacts from email, make notes, and schedule sales tasks. Full email sync allows you to check messages in-app from whichever email provider you use.
Learn More: Pipedrive. The contact center allows you to pull information on individuals and organizations from social networks, mobile messenger apps, and landing pages, building up a comprehensive contact list. Bitrix24 is de facto the most popular free CRMs in the world. It provides largely the same range of features as paid plans, albeit in scaled-down form.
The notifications feature can be clunky, sometimes displaying the same notifications over and over when you log in. Customizability options are not that great. Nimble is a simple CRM tailored for social media, with smart social search and powerful tools for market segmentation. Apart from being a great way to add new contacts, this is very useful for simplifying your operations across social media channels like Facebook, LinkedIn, and Twitter. Data organization, sales pipeline, and reporting features keep your operations on the right track.
Another thing to note: Keeping track of closed deals can be a bit of a pain, as can deleting messages which you have to do one page at a time. Learn More: Nimble. Full-fledged CRM tool, dedicated to providing personalized customer engagement that works with your business model. It allows you to build and manage a complex contact database with call logging, automatic email tracking, document attachments, and robust search and filter tools.
Data cleansing deletes duplicate entries and ensures contact information is tidy and accessible, while date range purge features old logs are exportable via Excel for safe-keeping make sure up-to-date information is being used. A shared address book and audit log tracks changes to contact fields, notes, and documents ensure full-team visibility on your customer-facing interactions.
Use notifications and follow-ups to ensure time-sensitive issues are dealt with. Run your workday with a mobile-friendly calendar, schedule appointments, and check your prioritized to-do list. There are many features, which can be overwhelming at first. It's also relatively pricey with a simple, yet inflexible price model , which might put off small businesses on limited budgets.
Learn More: Maximizer. Nutshell is a total CRM solution with robust contact management tools. Build and access customer profiles, including complete conversation histories. Use lead form integration to turn website visitors into contacts with names, email addresses, and other contact info.
Segment leads and customers in sophisticated ways including industry, lifetime value, and location. It also allows you to save emails to Nutshell, sync Google Calendar activities, create tasks, track communication timelines, write notes, and view which emails have been shared with teammates in-app.
Users note a lack of automated integrations and customizability capabilities although there are third-party integrations through Zapier. Learn More: Nutshell. Freshworks CRM formerly known as Freshsales , the CRM system in the Freshworks customer engagement suite, provides comprehensive contact management. It offers a contact record with full visibility, including notes, recent conversations, recent activities, time zone, related accounts, and more.
Lead capture automatically grabs leads from emails. You can develop your own lead scoring criteria to find your best leads, and set custom organizational parameters, i. Overall, the platform is built to help you boost your customer base, scale your business, monitor deals, eliminate mundane tasks, run sales email campaigns, and create efficiencies through data centralization. The act of filtering tasks, so you can focus on your key contacts, is probably more difficult than it needs to be.
Customer support can sometimes be slow at resolving issues. Insightly tracks contacts, communications, projects, sales and documents in a single interface. It provides the usual fields to represent and store contact data, such as name, email address, phone number, and so on, but users can also create their own specialized fields to add unique information, such as customer type, subscription type, contract renewal dates, and billing ID numbers.
Drag-and-drop custom layouts and custom fields allow for more personalized, appropriate record-keeping. By quickly generating screens that fit your workflow, your business can hone its focus on the right customers and opportunities. The platform has a moderate learning curve. Some users have noted it has a habit of crashing every once in a while. Learn More: Insightly. Sync sometimes fails to detect duplicate contacts.
Some users complain about slow customer support. Sales CRM with contact management tools that help you nurture relationships, find out which conversations to prioritize, and optimize your sales. Manage all of your contacts on one page, and monitor contact status with a graphical timeline that clearly and completely shows activity and emails over time.
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